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Operating during COVID-19

Revised June 19, 2020

What you need to know when traveling with

Hardy Boat Cruises

The health, safety and well being of our passengers, crew and Island residents is a priority at Hardy Boat Cruises. We have implemented operating procedures and protocol based on the guidance of the federal CDC, Maine CDC, Maine Dept. of Economic and Community Development and Executive orders from Gov. Janet Mills. These operational policies are in place to limit the transmission of COVID-19.

Passenger expectations:

  • All passengers should be in compliance with Maine’s 14-day quarantine. It can be found HERE, Keep Maine Healthy and Keep Maine Healthy FAQ’s. Anyone not in compliance with this state order is not permitted to board the HARDY III. New Hampshire and Vermont are now exempt from the 14-day quarantine requirements.
  • Any passengers that must maintain quarantine restrictions while traveling to Monhegan Island MUST report to Hardy Boat Cruises staff and will be directed to special seating designed for isolation from staff and other passengers (for example: second home owners moving onto the Island for the summer).
  • Any passengers exhibiting symptoms of COVID-19 should not come to any Hardy Boat Cruises locations.
  • Online advanced reservations for all trips is necessary. This promotes contactless payment, guarantees a spot on the boat (during a time of reduced seating capacity) and ensures that passengers receive a conformation with all pertinent information.
  • Passengers must wear face coverings on all docks, ramps, floats and boats. Please bring your own. As per Maine’s state order, passengers are REQUIRED to wear face coverings in public spaces where social distancing cannot always be maintained. Ferries, as buses and other public transit, are defined as a public space.
  • Passengers must practice social distancing at all times where possible on all docks, ramps, floats and boats.
  • Passengers are expected to practice good hand hygiene. Hand sanitizer will be made available on premises and required immediately before boarding.
  • Passengers should arrive in a timely fashion understanding that COVID-19 protocol may slow things down and boats need to run on time. The boat will not be held for passengers who arrive late.
  • Luggage: We ask that you travel with only essential items and limit the amount of things you bring to the Island in order to limit the number of items that crew and truckers must handle. Food needs can be purchased from L.Brackett & Son. We also ask that items be consolidated into as few boxes/totes/suitcases as possible with no one item weighing more than 50lbs. Crew will sanitize all handles and high touch surfaces of freight and will load all luggage.
  • Check-in: We request that only one person from each party check-in to relive congestion at ticketing counter. Passengers will be issued dated stickers this year to limit the exchange of tickets between crew and passengers. Be sure to place your sticker in clear view when boarding the boat. For over night passengers on Monhegan Island, please wear your dated stickers when boarding at Monhegan.
  • Parking: There will be no parking attendant until further notice. All customers are required to park their vehicles in the grassy field. Vehicles parked in the restaurant parking lot will be towed at owners expense. Parking is $5.00 per trip/day and payable in CASH only. We ask that you come prepared with exact change for your parking fee to limit staff/customer contact. All parking fees will be paid for at the ticketing booth on the dock.

Hardy Boat practices during COIVID-19:

  • Any crew exhibiting symptoms of COVID-19 are not to come to work.
  • All crew are required to wear face coverings.
  • All crew will use good hand hygiene and sanitize/wash hands several times a day.
  • All crew will social distance when ever possible.
  • All baggage handles will be sanitized and luggage will be loaded by crew.
  • Hardy Boat Cruises will limit passenger counts from 113 to 48 to allow for social distancing on the boat and to be in alignment with state mandates.
  • High touch surfaces will be sanitized numerous times a day and between trips.
  • HARDY III public bathrooms will be sanitized several times a day and as is required.
  • Office/booth staff will sanitize office space no less than twice a day.

Please be advised that Hardy Boat Cruises reserves the right to change and cancel trips without notice. HBC will contact all passengers as soon as possible of all schedule and trip changes or cancellations.

Resources:

© Hardy Boat Cruises – New Harbor, Maine
132 State Rt 32, PO Box 326
New Harbor, ME 04554

Photos by Sherrie Tucker Reflections of Nature and Alex Hadik
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